Privacy Policy

Last updated: January 2026

This Privacy Policy describes how MASTER IQ LTD (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects personal data when you access or use our website and services. We are committed to safeguarding your privacy and complying with applicable data protection laws in the United Kingdom.

1. Company Details

Company Name: MASTER IQ LTD
Jurisdiction: United Kingdom
Regulatory Framework: UK GDPR & Data Protection Act 2018
Supervisory Authority: Information Commissioner’s Office (ICO)

This Privacy Policy applies to all visitors, users, clients, and partners who access or use our website and services.

2. Our Website

Our official website is:
https://masteriq.co.uk

This Privacy Policy governs all data collected through our website, platforms, applications, and related services.

3. Legal Basis for Processing (UK GDPR)

We process personal data in accordance with Article 6 of the UK GDPR under one or more of the following lawful bases:

  • Consent provided by the data subject

  • Performance of a contract or pre-contractual steps

  • Compliance with legal or regulatory obligations

  • Legitimate interests pursued by the Company, provided such interests do not override your fundamental rights and freedoms

4. Personal Data We Collect

a. Data You Provide Directly

You may provide personal data when you:

  • Register an account

  • Submit inquiries or support tickets

  • Communicate with us

  • Use our services

This data may include:

  • Full name

  • Email address

  • Phone number

  • Account-related or service-related information

  • Any information you voluntarily provide

b. Data Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages visited and interaction data

This data is used for security, analytics, and service improvement purposes.

c. Third-Party Data

Where applicable, we may receive limited data from third-party service providers or platforms you choose to connect with, subject to their privacy policies.

5. How We Use Your Data

We use personal data for the following purposes:

  • To operate and maintain our services

  • To verify identity and enhance security

  • To respond to inquiries and provide customer support

  • To comply with legal, regulatory, and compliance obligations

  • To detect, prevent, and mitigate fraud or misuse

  • To improve our website, systems, and user experience

We do not sell, rent, or trade personal data.

6. Data Sharing and Disclosure

We may share personal data only where strictly necessary:

  • With trusted service providers under contractual confidentiality obligations

  • When required by law, court order, or regulatory authority

  • To protect the rights, property, or safety of the Company, users, or the public

All third parties are required to comply with UK GDPR standards.

7. International Data Transfers

If personal data is transferred outside the United Kingdom, we ensure that:

  • Adequate safeguards are in place

  • Transfers comply with UK GDPR requirements

  • Data is protected through appropriate legal mechanisms

8. Data Security

MASTER IQ LTD implements appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access

  • Loss, misuse, or alteration

  • Unlawful disclosure

While we take all reasonable steps to secure data, no system can guarantee absolute security.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Meet legal, accounting, or regulatory requirements

Data that is no longer required is securely deleted or anonymized.

10. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or erasure

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

Requests may be submitted through our official support channels.

11. Cookies and Tracking

We may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze usage and performance

  • Enhance user experience

You may manage cookie preferences through your browser settings.

12. Limitation of Liability

To the fullest extent permitted by law, MASTER IQ LTD shall not be liable for:

  1. Errors or inaccuracies on the website

  2. Temporary service interruptions or downtime

  3. Loss of expected benefits or enjoyment

  4. Damage caused by viruses, malware, or unauthorized third-party actions

13. Updates to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time.
Any changes will be published on this page, and continued use of our services constitutes acceptance of the updated Policy.

14. Contact & Data Protection Enquiries

For privacy-related questions or data protection requests, please contact us through the official support channels available on our website.

If you believe your data protection rights have been infringed, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.